Our teams have recently become aware of an issue in Pathways where some students may be incorrectly shown as “On Track.”

We are currently investigating and apologize for any inconvenience this has caused. Please feel free to reach out to your Panorama contact if you have any questions.

Our teams are still investigating the root cause of this issue and will continue to provide updates here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.

We're working as quickly as possible to resolve this issue. A fix has been identified. We'll continue to update here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.

We're still working to narrow down a root cause for this issue. We'll continue to update here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.

We're making progress, but it might be a bit longer before we're able to resolve. We’re very sorry for the downtime today, we know this hits hard on a Monday afternoon.

The fix for this issue is now in place. Data may take a little time to fully update, but we expect everything to appear correctly by tomorrow morning. Thank you for your patience, and please feel free to reach out to your Panorama contact if you have any questions or concerns!

We've noticed an error on the back end causing data to update more slowly than usual. We are currently investigating and will provide another update shortly

We've now resolved the incident. Thanks for your patience.

Our team has identified that some clients are receiving a 500 error when trying to access interventions. We are currently working on a solution for this.

We are currently implementing a solution that should help our clients get to their interventions.

Our team has identified the potential cause of this error and is currently working on a solution.

We've now resolved the incident. Thanks for your patience.