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Some of Panorama Education’s platform is currently not displaying data as expected for response rates and completion lists. Survey-taking is not impacted however, reports access are impacted. We are investigating, and apologize for any inconvenience this has caused.
We're working as quickly as possible to resolve this issue. We are currently working on tracking down and fixing currently open administrations. We'll continue to update here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.
We're still working to narrow down a root cause of the outages and restore services. During this time, Survey-taking is not impacted. We'll continue to update here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.
A fix has been identified. Access to completion lists and response rates should be restored soon. We'll continue to update here as we make progress. Please feel free to reach out to your Panorama contact if you have any questions.
We have fixed the permissions issue for currently in-progress open surveys. However, we are still working on a solution that will add permissions to new surveys as they are getting created - we anticipate this work will get completed as soon as possible. We'll continue to update here as we make progress.
Our platform is back up and running as normal. We will continue to monitor progress over the next few hours. Thank you for your patience, and please let us know if you have any questions!
[Resolved] Unable To Access Response Rates Or Completion Lists
Began: Ended: Duration: - Past notices
- No further notices from the past 7 days.